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Specialist - AI Program OfficeScicom, AI Enterprise Solutions
Lashlan Hemachandra
- AI Project Management
- AI Governance
- Delivery
Bridging people, operations and AI.
I work between the specialists and the decision-makers on enterprise AI initiatives: clarifying requirements, connecting stakeholders and securing what teams need so the work keeps moving.
What I do
Five capabilities. The value is in the combination.
Each of these is common on its own. Together they describe someone who sits between technical teams, operations and leadership and keeps complex AI work moving. Choose one to see the evidence.
Bridging people, operations & AI
01 / 05
AI project delivery & coordination
Requirements, dependencies, documentation and follow-through across multi-team AI work, so developers and specialists can stay on their specialist work.
Evidence
- Routinely coordinates 6–9 concurrent workstreams spanning hiring, finance, user journeys, governance requirements and project documentation
- Contributed user journeys, process documentation, FRS input and System Design Authority visuals on an enterprise AI programme
Documents I work on
-
Functional requirements (FRS) -
System design visuals -
User journeys
02 / 05
AI governance & compliance
A developing specialisation, built from inside AI delivery rather than from the sidelines.
Evidence
- ISO/ISMS representative for the AI Enterprise Solutions department
- Supported 5 major project, requirements and compliance documents
- Contributing to organisational AI governance work on the company's journey toward ISO/IEC 42001
Documents I work on
-
Data governance requirements -
Compliance documentation
03 / 05
Operations & process
Years of running real operations before AI: stock, suppliers, fulfilment, reporting and the processes that hold them together.
Evidence
- Previously managed roughly 200 SKUs across e-commerce platforms
- Improved a reporting process from roughly 49% to 90% efficiency
04 / 05
People & communication
Rooted in hospitality: understanding what different people need, and helping technical and non-technical colleagues understand each other.
Evidence
- Recommended by a former direct manager, a former senior colleague and a former teacher
- Day-to-day coordination across developers, governance, finance, HR and management
05 / 05
AI prototyping & applied experimentation
I learn by building. Outside my formal role I use AI-assisted tools to turn ideas into working digital products.
Evidence
How I work
How I move work forward
Complex projects rarely stall because nobody is working. They stall because information, people, resources and decisions are disconnected.
What a project starts with
- Business need
- Missing requirements
- Technical dependencies
- Governance requirements
- Missing assets & resources
- Stakeholder misalignment
- Information gaps
- Approvals & decisions
What I do
- 01
Clarify
Turn loose requests into documented requirements every team reads the same way.
- 02
Connect
Find who owns each dependency and put the right people in the same conversation.
- 03
Coordinate
Keep parallel workstreams, actions and documents visible and in step.
- 04
Unblock
Chase the approvals, assets, access and answers a specialist would otherwise lose days chasing.
- 05
Deliver
Follow through until the loop is closed and the work can move on.
What the team gets
- Aligned stakeholders
- Clearer requirements
- Available resources
- Unblocked specialists
- Better project visibility
- Governed delivery
I don't replace the specialists. I help create the conditions in which they can do their best work.
Proof
The numbers behind the claims
NowAI Enterprise Solutions, Scicom
1 of 7
founding members of the AI Enterprise Solutions department
40+
people hired into the department with my involvement
6–9
concurrent workstreams coordinated as a matter of routine
5
major project, requirements and compliance documents supported
Before AIOperations & e-commerce
~200
SKUs managed across online platforms
49% → 90%
reporting-process efficiency, after automating formulas and removing manual entry
30%+
of an event's sales captured through a preorder process improvised when stock ran short
How I got here
Not six careers. One accumulation.
Nothing was left behind. Each stage added a capability the next one needed, and the current role draws on all of them at once.
- + People Hospitality
- + Operations Jewellery & business operations
- + Systems E-commerce & logistics
- + Technology AI Enterprise Solutions
- + Delivery AI Program Office Now
- + Governance AI governance
What I have done
Selected work
Each case follows the same shape: the challenge, my part in it, and what came out. Client details are sanitised, and no confidential documents, systems or data are shown.
- Organisation building
Establishing AI Enterprise Solutions
1 of 7 founding members · 40+ hires supported - Enterprise AI delivery Sanitised
Working across an enterprise AI programme
Contributions across four programme workstreams - Governance & data compliance Sanitised
Governance documentation for a major telecoms client
Key coordination and preparation role - Internal prototype
Cost, budget and expense tracking
Working prototype - Operations & e-commerce Before AI
E-commerce operations and process improvement
49% → 90% reporting efficiency · 30%+ of event sales via preorder
What I build
AI Labs
Personal projects built with AI-assisted development tools. I own the idea, the structure, the content and the decisions; AI tools do much of the coding. They show how I learn, not a claim to be a software engineer.
Gates 1 and 2 live · AI companion in development
Dharmalogist
A Buddhist learning site in three Gates: the history of Buddhism, stories and lessons, and a planned AI companion grounded in Buddhist teaching.
Private · not public yet
Hemachandra Legacy
A long-form storytelling site built as a family birthday tribute.
Where I'm going
Building AI governance from the inside
Governance is the direction my work is moving in. I am building it through practice first, with the formal credential under way.
Currently developing
-
AIGP In progress
Artificial Intelligence Governance Professional (IAPP)
Currently studying. Not yet certified.
-
ISO/ISMS Active
Department representative
Represent AI Enterprise Solutions in the company's ISO/ISMS activities.
-
ISO/IEC 42001 Ongoing
Organisational AI governance
Contributing alongside other teams to company-wide AI governance on the organisation's journey toward ISO/IEC 42001.
-
Applied AI Ongoing
Prototyping
Personal experiments with LLMs, voice and AI-assisted building.
My AI governance work in detail
Credentials & education
AI governance
AIGP: Artificial Intelligence Governance Professional In progress
IAPP
Data
Google Data Analytics Professional Certificate
Gemmology
Foundation in Gemmology
Gem-A, The Gemmological Association of Great Britain
Education
BSc (Hons) International Hospitality Management 2013–2017
Le Cordon Bleu / Sunway University
Internal compliance training (ISMS, PDPA, OSHA, Anti-Bribery and Anti-Corruption) is listed on the AI governance page.
What others say
Recommendations
He’s easy to work with, quick to pick up new skills, and always eager to dive into new challenges. What really sets him apart is how supportive he is with the team, always there to help and keep things positive.
- Quick learner
- Supportive
- Takes on challenges
I was often impressed by his ability to step in and rally the team during challenging periods within our company. He has a friendly and outgoing disposition as well as a professional work ethic.
- Team leadership
- Rallies teams
- Professional work ethic
He is a great team player and team leader. … I believe he will excel and survive in any given harsh environment.
- Hands-on
- Team player & leader
- Unfamiliar environments
Earlier career
Mallika Hemachandra Jewellers
Formal letter of recommendation (2021) from a former employer, covering my role as Senior Executive - Operations, 2018–2020.
Describes strong communication, organisation, reliability and computer literacy; the ability to work independently and follow through; and a readiness to help in areas beyond my own responsibilities.
Excerpts are quoted exactly as written. Read them in full on LinkedIn ↗.
Contact
Let’s talk
Open to conversations about AI programme delivery, AI governance and AI PMO work.
Kuala Lumpur, Malaysia · Professional references available upon request.
Roles this combination suits
- AI Program Office / AI PMO
- AI project & programme delivery
- AI governance & responsible AI
- AI transformation & operations